Public Company Marketing

Matthew's first job after college was with the brokerage firm First Summit Securities, Inc. located in Montville, NJ. During his tenure there he held both Series 62 and Series 63 broker licenses while developing their inhouse computer software and websites.

Fast forward to 2011 where Matthew had the opportunity to provide programming and consulting services to a newly public company. The details of the project are outlined below.

CASE STUDY:
Company: AmeriWorks Financial Services, Inc.
Stock Symbol: AWKS

GOAL:
AWKS wanted their first project to be launched correctly, and for it to surpass shareholder expectations.

BACKGROUND:
AWKS put more than 12 months of research into creating a website for point of sale cashier training and certification. The website is www.pos-university.com and it uses WordPress and Moodle as the underlying technologies to power the site. However, both systems are notorious for difficult setups when trying to accomplish something unique. Deployment and development of the POS-U website took more than 6 months simply to get WordPress and Moodle to work well.

INITIAL HIRING:
Matthew met with the AWKS executives in early January 2011, spending an entire day at their offices in Pennsylvania to get an idea of the operation, employees and executive goals. On that same morning he also had one of his employees in NewJerseysitandvideorecordtheirusageofthecurrentbetaPOSUwebsite

Thedaylongmeetingcoveredtopicsofmobilemarketing,training,AmazoneBooks,advertisingandbrandingThevideorecordingwassentoverandMatthewsatwiththetopexecutiveandwatchedtherecordingandtogetherwasabletoidentifyareasofthetechnologythatstillneededwork

INITIALFINDINGS: InordertogainrecognitionwithjobseekersandsupermarketownersthisnewservicewouldhavetogettheirattentionMarketresearchatthetimeidentifiedthatnoothercompanywasprovidingacertificationprogramforcashiertrainingHowever,Matthew'sfindingsalsoseemedtoindicatethatnoonewassearchingonlineforthattypeoftrainingeitherAlthough,afterinterviewingseveralrandompeopleitwasdiscoveredthatitseemslikethereisalevelofdissatisfactionwithgrocerystorecashiers,butitalsoseemslikethereisageneralassumptionthatnothingcanbedoneabouttheproblem

InorderforthePOSUprogramtobeeffectiveitwouldhavetobeintroducedatthesametimeinalldigitalformatsandmadeavailablethroughthewidestpossibledistributionnetworks

PROJECTSTRATEGY:
  • 3Newwebsitesformarketingandadditionaleducation
  • 1Twitteraccount
  • 1FacebookBusinessPage
  • EZineArticles
  • AmazonKindleeBook
  • DownloadableandprintablePDFbook
  • MobilewebsitewithsimilarfunctionalityofthePOSUsite
  • YouTubeChannel
  • Multiplepressreleases

PROJECTIMPLEMENTATION: MatthewwasgivenfullcreativefreedomofprojectimplementationThisallowedhimtousethecontentmanagementsystemheprogrammedandusesforallhisothercustomers

LiaisonwithWebProgrammers MatthewimmediatelytookoverthejobofliaisonbetweenAWKSandtheirwebprogrammingcompanyThishelpedgreatlysincehewasabletospeakbothprogramminggeekaswellasentrepreneurialbusinessSeveralargumentsbetweenAWKSandtheprogrammersweremanagedandMatthewhelpthemunderstandeachotherspointsofviewsandneedsMatthewalsosteppedinandtookcareofseverallastminutecreditcardprocessingsetupissuesonthePOSUwebsite

Website#1isCashierTrainingbiz ThiswebsitewasdesignedasamarketingpieceforAWKSTheycouldusethiswebsitetohelpselltheservicetosupermarketsandcashierjobseekersFeaturesofthiswebsiteinclude: •Downloadablesampleofthecourse •Paymentanddownloadofa70pageeBook •Amembershipsystemtomanagestudents •Amobilewebsiteforstudentswhowanttostudythecoursematerialontheircellphones •Lotsofdifferentdirectionsforeachofthe4versionsofthecourse

Website#2isCashierJobsus ThiswebsiteisasimplebloggingwebsitedesignedtobecomeanexusforadditionalcashierrelatedinformationAWKSwilldisseminateothervaluableresourceslikehowtowritearesumeforcashiersMatthewsetupthesamecontentmanagementsystemonthissiteascashiertrainingbiz

Website#3isCashierDutiesinfo ThiswebsiteissetupthroughTumblrcomusingadomainnamealiasThisisanotherbloggingwebsite,perhapsalittlemorerougharoundtheedgesinhowitwillbepresentedUsingtheTumblrmobiletechnologyphotosandcommentscanbepostedtothisblogwhileoutintherealworld

YouTubeChannelisyoutubecom/howtocashier ThiswastheonlypartoftheprojectthatMatthewbroughthisemployeesinonUsingalocalretailstore,dramatizationsofahorrificcashierwereplayedoutandrecordedfromasecuritycamerapointofview

FacebookandTwitter ThesewillbecontinuallyusedtocreatetrafficandbuildgeneralawarenesstothePOSUniversityandCashierCertificationconcept

EZineArticles AfewofthelessonswillbereformattedandpublishedthroughEZineArticlesforanaddedlinkbuildingandawarenesscampaign

DownloadablePDFeBook Matthewtooktheentirebodyofcoursematerialandfinalizedtheeditingprocess,restructuringthelessonsasneededFromafirsttimeuserperspectiveitwaseasytoidentifytrainingmaterialthatwasoutoforderafter12monthsofrewritesTheentirecoursewasformattedintoa70pagePDFbook

AmazonKindleeBook AftercreatingthedownloadableeBookMatthewthentookthesamematerialandcreated,andpublished,anAmazonKindleeBookNewaccountsweresetupwithownershiprightsgoingtoAWKS,howevertheofficialpublishercreditsofthebookgotoMatthew'scompanyname

PressRelease AWKSprovidedaroughdraftpressreleaseforlaunchButitneededspunk,pizazzandtogenerateactualinterest,ratherthanputsomeonetosleepAfterworkingfor30daysontheprojectMatthewfullyunderstoodwhythecoursewasimportantandwhatwouldmakeotherpeoplefeelthesamewayMatthewprovidedhisownsetofpressreleasesthatAWKSusedinsteadoftheirown

FINALOUTCOME: TheprojectlaunchedtothepubliconFebruary23,2011TheoutcomeisunknownatthetimeofthiscasestudyreviewTheinitialversionofthetrainingprogramhasbeentestedwithmanypeople,andtheneedisapparentAlltheinternetmarketingtoolsareinplaceMatthewhelpedsystematizethesignupandstudentmanagementprocessandalsorevampedthepricingschemetoaccountfortechnologyvariablethatAWKSwasnotawareofAWKSisnowpoisedtogenerateaprofitwiththisventureifadvertisedcorrectlyIntheendthestockholderswillhavetowaitforthequarterlyreportstoshowtheimpactInthemeantimeyoucanwatchthestockbylookingupthesymbolAWKS

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